T ALL HERIES WORK HERE THANK YOU To our NorthShore heroes and the communities we serve, THANK YOU. In this season of sharing grathude, I am inspired and thanidu tor the heroism of our Northshore physicians, nursos, sesoarchers and boam members on the bont ines every day No one could huve predicted 2020s chalenges: the uncertainty of COVID-19, a global recesson, and the paintut reality and awakening of racial and social turmol. In each instance, we moved quickly, leaned on one another and marshaled the rosources of our entire system to protect our patients and support our toam members Through this journey, we've learned about ourselves and the vital role we play across the communtes we're privioged to serve. We embrace the opportunity to continue improving, while taking pride in our impact when it matters most. When NorthShore became the frst heathcare system in the state to develop an in-house COVID-19 test, we shared it with our patents as wel an neighboring hosptals and the inois Department of Public Heaith. We converted one of our hosptal campuses to exclusively support COVID-19, koeping patients and stan sate while delivering cutcomes that eoxceeded state bendchmarks To make sure the best care remans local, we're pursung innovative partnerships to improve the health wel-beng and equty of care delivered across the communities we serve. The addition of Swedich Hosptal into the NorthShore family affems our commitment. This crucial safety-net provider now has even more nesources to serve some of the most diverse neighborhoods In Chicago. We lock forward to welcoming Northwest Community Heathcare to Nonhsnore as we continue to grow and ensure that community-based heathcare remains vibrant and essertial to the wel-being of those we serve for decades to come We're ali neighbors. Thanks to you. NorthShore can tu its promise to provide exceptional, innovative care that is communty-conected, convenient and always prepared for what's net. With grantude. ge Jellt J.P. Galagher President and Chief Exeoutive Oficer +NorthShore University Healthsystem northshore.org THANK YOU You ARE ESSENTIAL T ALL HERIES WORK HERE THANK YOU To our NorthShore heroes and the communities we serve, THANK YOU. In this season of sharing grathude, I am inspired and thanidu tor the heroism of our Northshore physicians, nursos, sesoarchers and boam members on the bont ines every day No one could huve predicted 2020s chalenges: the uncertainty of COVID-19, a global recesson, and the paintut reality and awakening of racial and social turmol. In each instance, we moved quickly, leaned on one another and marshaled the rosources of our entire system to protect our patients and support our toam members Through this journey, we've learned about ourselves and the vital role we play across the communtes we're privioged to serve. We embrace the opportunity to continue improving, while taking pride in our impact when it matters most. When NorthShore became the frst heathcare system in the state to develop an in-house COVID-19 test, we shared it with our patents as wel an neighboring hosptals and the inois Department of Public Heaith. We converted one of our hosptal campuses to exclusively support COVID-19, koeping patients and stan sate while delivering cutcomes that eoxceeded state bendchmarks To make sure the best care remans local, we're pursung innovative partnerships to improve the health wel-beng and equty of care delivered across the communities we serve. The addition of Swedich Hosptal into the NorthShore family affems our commitment. This crucial safety-net provider now has even more nesources to serve some of the most diverse neighborhoods In Chicago. We lock forward to welcoming Northwest Community Heathcare to Nonhsnore as we continue to grow and ensure that community-based heathcare remains vibrant and essertial to the wel-being of those we serve for decades to come We're ali neighbors. Thanks to you. NorthShore can tu its promise to provide exceptional, innovative care that is communty-conected, convenient and always prepared for what's net. With grantude. ge Jellt J.P. Galagher President and Chief Exeoutive Oficer +NorthShore University Healthsystem northshore.org THANK YOU You ARE ESSENTIAL