TreeTime's' family of Christmas tree stores and online shop was founded on the simple premise of striving to design the best Artificial Christmas trees at a level of value and realism that is unmatched by other brands. As a company, we are a tight knit group of passionate individuals that simply loves Christmas, the business of putting a smile on a customer's face, and enjoying what we create and represent every day. We are not about just selling artificial Christmas trees, but selling the best Christmas trees available that will create memories and inspire tradition in your home. Our aim has always been to provide a one-stop Christmas shopping experience that is not only trusted but admired by its customers. You can call us and speak to a human being without a dozen prompts, long hold times, or even send us an email without an automated response! Our customer service center is not only based in the United States but attached to our distribution center.