Advertisement

  • Published Date

    July 31, 2020
    Learn More, Click Here.

Ad Text

Business Insight presented by Arlington Dermalology What's new at Arlington Dermatology? It has been the sixth month of our pandemic operations. As many of you know, our practice sees a lot of skin cancer patients, a lot of senior patients with chronic conditions like psoriasis, and, in addition to the practice patients, we see a large number of clinical research participants. All of the above make us essential in terminology of pandemic and thus, we never closed our door and continued seeing our patients. The rules of the operations changed under pandemic. Initially, we offered limited hours and encouraged patients with no immediate need to reschedule their appointments. With the Illinois situation improving, we were able to add hours and, at this time, we are offering exactly the same hours and days to see our patients as before the pandemic. So, are we back to normal? Not quite. Even though the state and the suburbs seem to have the virus under control, we do believe in prevention and pro-active approach rather than reactions when the problems occur. Thus, our schedules are designed "pandemic way', which means we see less patients per hour or per day, to allow our staff to sanitize every room, change their protective equipment, take and note the temperature of every incoming person, and spend more time gathering information on possible symptoms and travels. We also make in-person reminder calls asking about the same. A couple of weeks ago, Metro Chicago, followed by suburbia, began requiring 14 days quarantine for incoming individuals travelling from hot spots. We follow that rule to the dot. In cases of emergent visits, and patients who travel for work like truck drivers, we take extremely careful precautions, protecting our staff but also other patients in the clinic. a matter of fact, we extended the schedule of nursing practitioners and we are ready to extend our shorter days if needed. We do understand that our patients value their time and we value their time as well. But most of all, we value everybody's health and well-being. Our comfort level is not yet at 'normalcy' status and, as long as we need, we will continue taking all steps, including longer time for cleaning and sanitizing, to make sure we protect you, the patients and the staff. You probably noticed some changes in the looks of our waiting room, exam rooms, "whitish spots' on glass furniture, etc. Well, our sanitizing materials leave bad spots that we do not like seeing but this means simply that they were cleaned and are sterile for touch. We eliminated the 'kids corner' with toys until it is safe to share them. We eliminated newspapers and magazines, again, until it is safe for multiple patients to touch them. And we moved some seating furniture to maintain distancing, although we attempt to room patients immediately after they check in. We request everyone to wear masks and wear them properly. Patients refusing to do so will not be In all, we attempt our best and most diligent practicing to make sure that we continue offering healthy and safe environment and the state-of-the-art medical care. This does not come without some compromise. Our normal standard of care required us to schedule visits within 4-5 days, and emergencies on the same day. While we cannot compromise emergencies, regular appointments need to be offered at longer wait time, usually 2 weeks. We strive daily to follow up with needed rescheduling if we get cancelations, and we offer follow ups with physician assistants and nursing practitioners if conditions allow for that. As seen. All the rules are not in place to annoy our patients but to protect them. Please, help us by obeying them so we can continue safe relationships. Michael Bukhalo, MD Arlington Dermatology 5301 Keystone Court Rolling Meadows, IL 60008 Tel. 847 392 5440 | www.arlingtondermatology.net Business Insight presented by Arlington Dermalology What's new at Arlington Dermatology? It has been the sixth month of our pandemic operations. As many of you know, our practice sees a lot of skin cancer patients, a lot of senior patients with chronic conditions like psoriasis, and, in addition to the practice patients, we see a large number of clinical research participants. All of the above make us essential in terminology of pandemic and thus, we never closed our door and continued seeing our patients. The rules of the operations changed under pandemic. Initially, we offered limited hours and encouraged patients with no immediate need to reschedule their appointments. With the Illinois situation improving, we were able to add hours and, at this time, we are offering exactly the same hours and days to see our patients as before the pandemic. So, are we back to normal? Not quite. Even though the state and the suburbs seem to have the virus under control, we do believe in prevention and pro-active approach rather than reactions when the problems occur. Thus, our schedules are designed "pandemic way', which means we see less patients per hour or per day, to allow our staff to sanitize every room, change their protective equipment, take and note the temperature of every incoming person, and spend more time gathering information on possible symptoms and travels. We also make in-person reminder calls asking about the same. A couple of weeks ago, Metro Chicago, followed by suburbia, began requiring 14 days quarantine for incoming individuals travelling from hot spots. We follow that rule to the dot. In cases of emergent visits, and patients who travel for work like truck drivers, we take extremely careful precautions, protecting our staff but also other patients in the clinic. a matter of fact, we extended the schedule of nursing practitioners and we are ready to extend our shorter days if needed. We do understand that our patients value their time and we value their time as well. But most of all, we value everybody's health and well-being. Our comfort level is not yet at 'normalcy' status and, as long as we need, we will continue taking all steps, including longer time for cleaning and sanitizing, to make sure we protect you, the patients and the staff. You probably noticed some changes in the looks of our waiting room, exam rooms, "whitish spots' on glass furniture, etc. Well, our sanitizing materials leave bad spots that we do not like seeing but this means simply that they were cleaned and are sterile for touch. We eliminated the 'kids corner' with toys until it is safe to share them. We eliminated newspapers and magazines, again, until it is safe for multiple patients to touch them. And we moved some seating furniture to maintain distancing, although we attempt to room patients immediately after they check in. We request everyone to wear masks and wear them properly. Patients refusing to do so will not be In all, we attempt our best and most diligent practicing to make sure that we continue offering healthy and safe environment and the state-of-the-art medical care. This does not come without some compromise. Our normal standard of care required us to schedule visits within 4-5 days, and emergencies on the same day. While we cannot compromise emergencies, regular appointments need to be offered at longer wait time, usually 2 weeks. We strive daily to follow up with needed rescheduling if we get cancelations, and we offer follow ups with physician assistants and nursing practitioners if conditions allow for that. As seen. All the rules are not in place to annoy our patients but to protect them. Please, help us by obeying them so we can continue safe relationships. Michael Bukhalo, MD Arlington Dermatology 5301 Keystone Court Rolling Meadows, IL 60008 Tel. 847 392 5440 | www.arlingtondermatology.net